Terms & Conditions
Please read these terms carefully before engaging our software development services.
Quick Summary
• These terms govern our software development services and professional consulting
• Payment is typically 50% upfront for smaller projects, milestone-based for larger ones
• We retain intellectual property rights unless explicitly transferred
• Liability is limited to the total project value
• Disputes are resolved through binding arbitration
1. Acceptance of Terms
By engaging Pulcova's services, communicating with us about potential projects, or accessing our website at pulcova.store, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
These terms constitute a legally binding agreement between you (the "Client") and Pulcova, operating as an individual software engineer and consultant (the "Service Provider"). We reserve the right to modify these terms at any time, with changes taking effect immediately upon posting on our website.
2. Services Description
Development Services
- • Full-stack web development
- • API development and integration
- • Database design and optimization
- • DevOps and deployment services
Specialized Solutions
- • AI/ML integration and solutions
- • Technical consulting and audits
- • Code review and optimization
- • Ongoing maintenance and support
All services are provided on a project basis or through ongoing maintenance agreements. Specific deliverables, timelines, and requirements will be outlined in individual project agreements or statements of work.
3. Payment Terms & Pricing
Payment Structure
All payments are due according to the agreed schedule. Late payments may result in project suspension and additional fees.
Payment Schedule
Smaller Projects
50% upfront, 50% upon completion
Larger Projects
Milestone-based payments as agreed
Pricing Guidelines
• Full-stack Development: Starting from $2,500
• API Development: Starting from $1,500
• AI/ML Integration: Starting from $3,000
• DevOps Services: Starting from $1,200
• Technical Consulting: $150 per hour
• Maintenance Services: $500 per month
Late Payment Policy: Payments overdue by more than 15 days will incur a 2% monthly late fee. Projects may be suspended until payment is received.
4. Project Scope & Deliverables
Scope Definition
Each project will have a clearly defined scope outlined in a separate project agreement or statement of work. This includes:
- • Detailed technical requirements and specifications
- • Deliverables and milestones
- • Timeline and completion dates
- • Testing and quality assurance procedures
- • Post-deployment support terms
Change Requests
Any changes to the agreed scope must be documented and approved in writing. Additional work outside the original scope will be billed separately at the agreed hourly rate or as a separate project.
Typical Timelines
Simple Websites
4-6 weeks
Complex Applications
8-16 weeks
5. Intellectual Property Rights
Important Notice
Unless explicitly agreed otherwise in writing, Pulcova retains intellectual property rights to all code, designs, and methodologies developed.
Default Rights Structure
- • Code Ownership: Pulcova retains copyright to all custom code developed
- • Usage License: Client receives a perpetual, non-exclusive license to use the delivered software
- • Third-party Components: Subject to their respective licenses
- • Client Data: Remains the exclusive property of the client
IP Transfer Options
Full intellectual property transfer is available for an additional fee. This must be negotiated and agreed upon before project commencement.
Client Obligations
Clients must ensure they have the right to use any materials, content, or specifications provided to us. Clients are responsible for any IP infringement claims arising from their provided materials.
6. Warranties & Disclaimers
Limited Warranty
We warrant that our services will be performed with professional skill and care. Software delivered will be free from major defects for 30 days after delivery. This warranty is limited to fixing bugs and errors in the delivered code.
Disclaimers
- • Software is provided "as is" beyond the warranty period
- • No guarantee of specific performance metrics or business outcomes
- • Third-party integrations are subject to their service availability
- • Client is responsible for data backup and recovery
- • No warranty against changes in third-party APIs or services
7. Limitation of Liability
Liability Cap
Our total liability for any project is limited to the total amount paid by the client for that specific project.
Excluded Damages: Under no circumstances shall Pulcova be liable for:
- • Indirect, incidental, or consequential damages
- • Loss of profits, revenue, or business opportunities
- • Data loss (beyond restoration from provided backups)
- • Damages resulting from third-party service failures
- • Damages from unauthorized modifications to delivered software
This limitation applies regardless of the legal theory under which damages are claimed, including breach of contract, tort, or strict liability.
8. Client Responsibilities
Project Cooperation
- • Provide timely feedback and approvals
- • Supply necessary content and materials
- • Designate authorized decision-makers
- • Provide access to required systems
Legal Compliance
- • Ensure content legality and ownership
- • Comply with applicable regulations
- • Obtain necessary licenses and permits
- • Maintain appropriate insurance
Project Delays
Delays caused by client failure to provide required materials, feedback, or approvals may result in project timeline extensions and additional costs. We are not responsible for delays outside our control.
9. Termination
Termination Rights
By Client
May terminate with 7 days written notice. Client pays for all work completed plus 25% of remaining project value.
By Pulcova
May terminate for non-payment, breach of terms, or client non-cooperation with 7 days written notice.
Effects of Termination
- • All outstanding payments become immediately due
- • Client receives work product completed to date
- • Confidentiality obligations survive termination
- • License to use delivered software remains valid
10. Dispute Resolution
Preferred Resolution Process
- 1. Direct Communication: Attempt good-faith resolution through direct discussion
- 2. Mediation: If needed, engage a neutral third-party mediator
- 3. Arbitration: Final disputes resolved through binding arbitration
Arbitration Terms
Any dispute that cannot be resolved through mediation will be settled by binding arbitration under the rules of the applicable arbitration association. The arbitration will be conducted in English, and each party will bear their own costs unless the arbitrator decides otherwise.
11. Governing Law & Jurisdiction
These terms are governed by and construed in accordance with applicable international commercial law principles. Where local law must apply, it shall be the law of the jurisdiction where the client is located, unless otherwise agreed in writing.
International Considerations
As we serve clients globally, specific jurisdictional and tax obligations may vary by location. Clients are responsible for compliance with their local laws and regulations regarding contracted services.
12. Privacy & Data Protection
Data Protection Commitment
We are committed to protecting your privacy and handling your data responsibly. Our detailed privacy practices are outlined in our Privacy Policy.
Data Processing: We process client data only as necessary to provide our services. All data handling practices comply with applicable privacy laws including GDPR where relevant.
Confidentiality: All client information is treated as confidential and protected according to industry standards. We do not share client data with third parties except as necessary for service delivery or as required by law.
For complete details on how we collect, use, and protect your information, please review our Privacy Policy.
13. Miscellaneous Provisions
Entire Agreement
These terms, together with any project-specific agreements, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Force Majeure
Neither party will be liable for delays or failures in performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, pandemics, or government actions.
Amendment
These terms may only be modified by written agreement signed by both parties, except for updates to these general terms which may be updated by posting revised terms on our website.
14. Contact Information
Questions About These Terms?
If you have any questions about these Terms & Conditions, please contact us:
Email: hello@pulcova.store
Website: pulcova.store
These terms are effective as of the last updated date shown above and will remain in effect until modified.